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Application Process and Other FAQs

Thank you for your interest in our community. Please take the time to review the following information before submitting your application. CONNECT is located at 3110 Duncan Road, which is off Orcutt Road, in San Luis Obispo, California. 

PROPERTY TOURS and APARTMENT SHOWINGS
CONNECT is now open for June 2021 occupancy; to schedule a showing please reach out via the Contact Us form here

RENTAL RATES and LEASE TERMS
All rental rates are found on our website under the FLOOR PLANS/PRICING/AVAILABILITY tab. We offer various lease terms which can be found under the same tab by clicking into Pricing when an apartment is available.  We offer 6 month to 12 month initial leases only and do not offer month to month initial tenancies. 

APPLICATION PROCESS
Once your desired, available apartment has been viewed and you would like to move forward, please submit an online application by navigating to the FLOOR PLANS/PRICING/AVAILABILITY tab, selecting the desired floor plan and choosing "View Details", and then selecting "Pricing" for the desired apartment. This brings up the pricing for the various lease terms. From here, select  "Apply Now" under the desired lease term.  Please select a move in date that is within 2 weeks of the estimated availability date. There is a $30 application fee for each applicant. There is a 24-48 hour time period for applications to be screened once all the required information is provided and the screening fee is paid.  Please review the Applicant Screening Policy here.

HOLDING DEPOSITS and LEASE AGREEMENTS
Once an application has been approved, you will be charged a holding deposit equal to the security deposit and requested to sign a Holding Deposit Agreement. Please note, the payment method you provided to pay the application fee will be automatically charged with the holding deposit amount. The Holding Deposit Agreement will hold the unit for you until the agreed upon date and is refundable only if the apartment will not be ready for occupancy by the agreed upon date.  A sample of the Holding Deposit Agreement can be found here.  In order to commence occupancy, you will be required to sign Landlord's Rental Agreement, and a sample of this document can be found here.  Once occupancy commences, the Holding Deposit converts to the Security Deposit.

PAYMENT METHODS
Application, Deposit and Move-In Fee payments must be paid by certified funds which include credit card, debit card, or cashiers check. We do not accept personal checks or money orders for move-in charges.

Monthly Rent payments are made through the secure Resident Portal via electronic bank transfer (ACH), debit card, or credit card. There is no fee for an electronic bank transfer (ACH). A monthly recurring Auto-Payment may be set up.

UTILITIES
Utilities information can be found under the Utilities

FIBER OPTIC INTERNET
The entire complex is wired with 1Gig fiber optic internet and is delivered to each apartment by Mereo Networks. The monthly flat fee for this service is only $35.00 and is paid in addition to the monthly rent. A router has been installed in each apartment and no extra equipment is needed for internet access. There is no option to opt out of this service. 

PET POLICY
Connect is a pet friendly community. Our pet policy can be found here.

PARKING
Parking is provided only in our covered mechanical car lifts designed by Harding Steel. One assigned parking space is provided for studio and one bedroom apartments, and two assigned spaces for two bedroom apartments. Applicant is responsible for ensuring vehicle meets required weight, height, width and length prior to submitting an application.  If vehicle does not fit in the garage due to size restrictions, Applicant should NOT apply to rent. Vehicles may only be parked in the mechanical car lifts and may not be parked anywhere else on the property. Our Parking Policy and Vehicle Requirements can be found here.

E/V CHARGING
The property has two ChargePoint Smart CT4000 charging stations. Each station has two standard SAE J1772 Level 2 charging ports. Each port supplies up to 7.2kW of power. With this standard port, any EV can be charged.

COVID-19 PRECAUTIONS
The well-being of our community is our top priority. Connect SLO is open with essential services being provided. Leasing office hours are by appointment only. Residents are encouraged to use the resident portal for lease renewals, rent payments, work order requests and email inquiries. Maintenance teams will prioritize requests based on the level of urgency. To help ensure your safety and the safety of our staff, please continue to follow all state and local guidelines by practicing six feet social distancing, use hand sanitizer, and wear a face covering (if required). Effective 2/16/2022 face coverings are no longer required for fully vaccinated individuals (as defined by the CDC here) in most indoor public settings including those at our facility. They are, however recommended even if fully vaccinated should the risks be high.. More information on face covering guidelines can be found here. Virtual and self-tours are available. Learn more about what we are doing to maintain everyone's safety here.